7u78 Terms & Conditions — Your Rights & Responsibilities

1. General Provisions

These Terms & Conditions ("Terms") apply to the use of the 7u78 platform and all of its services. 7u78 is an online gaming platform that offers slot games, cricket betting, live casino, and various other entertainment services. This platform operates on the basis of SSL encryption and fair play principles.

By using the 7u78 website or app, you will be considered to have fully accepted these Terms, our Privacy Policy and Responsible Gaming Policy. If you disagree with any of these terms, please do not use this platform.

2. Account Registration & Management

2.1 Registration Requirements

To register an account at 7u78, you must meet the following requirements:

• You must be at least 21 years of age.
• You must provide true, accurate, and complete information.
• Only one account per person is permitted.
• It is your responsibility to keep your personal information up to date.

2.2 Account Security

Your account login credentials (username and password) must be kept strictly confidential. Sharing this information with any third party is strictly prohibited. You are solely responsible for all activities carried out using your account.

If you suspect any unauthorized use of your account or a security breach, notify the 7u78 support team immediately.

2.3 Identity Verification

7u78 reserves the right to verify the identity of an account holder at any time. Government-issued ID, proof of address, or other relevant documents may be requested for verification. Withdrawals may be placed on hold until verification is complete.

3. Age & Eligibility Requirements

To use services at 7u78, you must meet the following eligibility requirements:

• You must be at least 21 (twenty-one) years of age.
• You are creating the account in your own name and of your own free will.
• You are not gaming on behalf of or as a representative of any third party.
• You are using this platform voluntarily and for entertainment purposes.

7u78 considers the protection of minors to be one of our highest priorities. If we confirm that an account holder is under 21 years of age, that account will be closed immediately and all deposited funds will be returned.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

7u78 supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, and other major commercial banks). Only payment methods registered in your own name may be used.

4.2 Withdrawal Conditions

The following conditions apply to processing a withdrawal:

• Withdrawal requests will only be processed to the same payment method used to make the deposit.
• Withdrawals will be on hold until any active bonus wagering requirements have been met.
• Large withdrawal amounts may be delayed until identity verification is complete.
• Withdrawal requests are generally completed within 5 to 30 minutes.

4.3 Deposit Security

7u78 keeps all financial transactions secured through SSL encryption. Your payment information is never shared with third parties.

5. Bonuses & Promotional Offers

5.1 Welcome Bonus

New members at 7u78 will receive a 100% match bonus on their first deposit, up to a maximum of ৳20,000.

5.2 Wagering Requirements

Wagering requirements apply to every bonus. For the welcome bonus, you must wager 10 times (10x) the bonus amount — on the bonus funds only, not on the combined total of deposit and bonus.

5.3 General Bonus Rules

• Each person may claim the welcome bonus only once.
• Claiming bonuses from multiple accounts using the same IP address, device, or payment method is strictly prohibited.
• 7u78 reserves the right to withdraw or modify any bonus.
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
• Specific terms for other promotional offers will be published alongside those offers.

6. Gaming Rules

6.1 Fair Play Policy

7u78 is committed to fair play. All our games are operated using Random Number Generator (RNG) technology, which ensures impartial and transparent outcomes.

6.2 Betting Rules

• Once any bet is confirmed, it cannot be cancelled or changed.
• If a game is interrupted mid-way due to a technical error, 7u78 will refund the bet or arrange for it to resume, where applicable.
• In sports betting, any attempt to exploit match-fixing or misconduct will result in the account being closed.

6.3 Special Sports Betting Rules

Cricket, football, kabaddi, and other sports can be bet on at 7u78. Additional conditions may apply to sports betting. Acceptance of live betting orders depends on market conditions.

7. Prohibited Activities

The following activities are strictly prohibited on the 7u78 platform:

• Creating or operating multiple accounts.
• Providing false or misleading information.
• Playing games using software bots, scripts, or automated tools.
• Abusing the bonus system or attempting to exploit loopholes.
• Using this platform for money laundering or any illegal financial activity.
• Attempting to hack or breach the platform's security systems.
• Collusion or coordination with other users.
• Using third-party payment methods.

8. Account Suspension & Closure

8.1 7u78's Rights

7u78 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms.
• Suspicion of fraudulent activity.
• Failure or refusal to complete identity verification.
• Evidence of the account holder being a minor.
• Death or legal incapacity of the account holder.

8.2 User Rights

You may request the closure of your own account at any time. Upon requesting account closure, any available balance (subject to applicable wagering requirements) may be withdrawn.

9. Privacy & Data Protection

Complete details about how 7u78 stores and uses your personal information are set out in our Privacy Policy. The key points are summarised briefly below:

• Your personal information is used solely for providing services, verifying identity, and fulfilling applicable legal obligations.
• All data is stored using SSL encryption and modern security technology.
• Your information is not shared with third parties for marketing purposes.
• You may request to view or delete your information at any time.

10. Responsible Gaming

7u78 firmly believes in responsible gaming. Gaming should be for entertainment purposes only and should never be used as a solution to financial problems.

• Never place bets beyond your means.
• You may request that we set betting limits on your account.
• Contact the support team for the self-exclusion facility.
• If you notice signs of gaming addiction, seek help immediately.

For more information on responsible gaming, visit our Responsible Gaming page.

11. Intellectual Property

All content on the 7u78 platform — including logos, graphics, software, text, designs, and audio-visual elements — is the intellectual property of 7u78. Reproducing, distributing, or modifying this content without prior permission is strictly prohibited.

Games from third-party game developers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, etc.) are covered by their respective intellectual property rights.

12. Limitation of Liability

7u78 will not be held liable for any losses in the following circumstances:

• Interruption to gaming sessions due to internet disconnection or technical failure.
• Security breaches caused by your own actions (such as sharing your login credentials with others).
• Service disruptions due to unforeseen or uncontrollable circumstances (force majeure).
• Transaction delays caused by failure of third-party services.

7u78 reserves the right to correct any bonus amounts or winnings displayed incorrectly due to technical errors.

13. Changes and Amendments to Terms

7u78 reserves the right to change or amend these terms at any time. For significant changes, we will endeavor to send a notification to your registered email address.

If you continue using the platform after revised terms have been published, you will be considered to have accepted the new terms. Therefore, it is recommended that you visit this page regularly.

14. Contact and Complaints

If you have any questions about these terms or wish to submit a complaint, our support team is available 24/7 to assist you.

• Live Chat: Direct chat is available through the platform.
• Email: [email protected]
• Language: Support is available in both Bengali and English.

After receiving a complaint, we will investigate it properly and attempt to resolve it. Complex matters may require additional time.

For more information, you can also visit our FAQ page or About Us page.